General
BNR
Computer Services Ltd is committed to ensuring that your privacy is
protected. This policy explains how we use the information we collect
about you and the procedures that we have in place to safeguard your
privacy.
When you make an enquiry with BNR Computer Services Ltd, we need to
know your name, address, telephone number (in case we need to contact
you about your transaction with us), preference for our email list and
your e-mail address. This information allows us to answer your enquiry
as well as keep you up-to-date with any future information, if authorised
by yourself to do so.
We
may also use your information for the purpose of providing you with
information about any special offers or features we think may be of
interest to you and for related marketing purposes. This, again, will
only be if you have authorised us to do so.
We
use your IP address to help diagnose problems with our server and to
administer our web site. Your IP address is also used to help identify
you and your details on our database, and is kept secure on the same
server as the firewall, web site and anti-virus programs. This is kept
strictly confidential and is not supplied to any third parties unless
necessary by law, needed to help track unlawful conduct or to track
problems.
We
monitor customer traffic on an aggregate basis in order to help us develop
and improve our web site for the benefit of our customers. In order
to enhance your use of the web site you will be given a session ID which
will only last for the duration of that visit to the site. Each time
you visit the site you will have a different session ID.
By
submitting your information you consent to the use of that information
as set out in this Policy. If we change our Privacy Policy we will post
the changes on this page so that you may be aware of them. We will also
e-mail you should we make any changes and give you a chance to ask us
not to use your information in that way. Because the Internet infrastructure
is global, and it is not possible to predict the routes that information
sent over the Internet will take, the information you provide may be
transferred temporarily via a route which takes it outside the European
Economic Area as it passes between you and us. By submitting your information
you consent to this transfer.
EMail
List
If
at any time you wish to receive information about any other product
areas which you currently do not receive, or you wish to stop receiving
some or all of the information that we currently send, you may send
an email to sales@bnrcs.co.uk. If you have any queries about the email
system, please contact our Customer Service Department on 01952 606703.
Security
of your information
We
follow strict security procedures in the storage and disclosure of information
which you have given us. This is to prevent unauthorised access or unlawful
processing of your personal information. We keep your information confidential
and store it on a secure server which is password protected and hidden
behind a firewall from the outside world.